barker and stonehouse customer service

The guys were running 20 minutes early, so messaged me to make sure it was still ok to deliver. | Read 11,401-11,420 Reviews out of 11,917 . After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). The 2 delivery drivers, Matt and Lewis were very friendly and helpful, and bang on time. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. About See All. Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning You can contact the team Monday to Friday on 01642 426026. Today. Called again a week later. Forgot account? Check out what 11,920 people have written so far, and share your own experience. Last Updated. Was put through to the store - not online team - to re-order the item. | Read 11,281-11,300 Reviews out of 11,920 . Barker and Stonehouse is the largest independent family-run furniture retailer and online store in the UK and has been providing high-quality furniture for over 60 years. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. Barker and Stonehouse Delivery. | Read 381-400 Reviews out of 8,138. Not Covered?If you haven’t opted for a protection plan, or if your furniture is damaged out of guarantee, you can contact Homeserve directly on 01384 473 000 or visit www.homeserverepairs.co.uk/contact. I was told to call online customer services. Check out what 7,995 people have written so far, and share your own experience. Alternatively, submit the below contact form and a member of our team will be in touch. All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. Closed Now. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer.Barker and Stonehouse (Battersea) was the first venture in the South and has been successfully trading since 2013 recently followed by new stores in Hove and Guildford. Opens at 9:00 AM. All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. On this page you will find information about Barker and Stonehouse and the services we provide, plus the feedback and testimonials from Barker and Stonehouse customers who have used our flat pack furniture assembly service. Monday: 8am-5.30pm If you’d like to discuss an order placed in-store, then simply get in touch directly and one of the store team will be happy to help out. Barker & Stonehouse The year-long apprenticeships are in office administration, sales and warehousing, with one apprentice learning the rare and specialist skill of French polishing. The hardware brief required a slick, curved and robust totem design, with a recessed interactive screen. You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. If you’d like to discuss an order placed in-store, then simply get in touch directly and one of … The collection service was very easy, all in a great all round service. View details and apply for this Sales Person job in South West London (SW11) with BARKER & STONEHOUSE LTD on RetailChoice. Do you agree with Barker and Stonehouse's TrustScore? Rated 5* just because of these 2! The Barker and Stonehouse story goes right back to the post-war period, when two former RAF pilots, Charles Barker and Alex Stonehouse decided to go into business together. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. Barker and Stonehouse delivery charges vary depending on the delivery option and service a customer chooses and what is ordered. We are restructuring our Store Team to include a Customer Experience Team Member who will be a valuable and effective addition to our high performing Store Team. \"Conditions\" means these terms and conditions; \"Product\" means a product displayed for sale on the Website; \"Product Description\" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; \"Users\" means the users of the Website collectively; \"Personal Information\" means the details provided by you on registration; \"We/us\" means Barker & Stonehouse; \"Website\" means the website located at www.barkerandstonehouseoutlet.co.uk or any su… Please visit the web site to see the great range of products. Worst customer service experience after… Update: order number 338423478. Now have a 7 week wait for the product. Not Now. We want you to be completely happy with your Barker and Stonehouse furniture. Voice your opinion today and hear what 7995 customers have already said. And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. Create New Account. Damage and FaultsIn the event that your furniture is not as it should be, simply get in touch and our team can organise a visit from a skilled technician. Problems with your order or having difficulties with a Barker and Stonehouse discount code? Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Contact Barker And Stonehouse customer service. I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … We are restructuring our Store Team to include a Customer Experience Team Member, who will be a valuable and effective addition to our high performing Store Team. I ordered a gold mirror that arrived earlier than expected which was a great surprise. Barker and Stonehouse is the UK's largest independent, family-run furniture retailer bringing you the finest in quality, style and value since 1946. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. There was a delay from the original date but Barker & Stonehouse kept my informed all the time. Christmas delivery was promised and I got it. The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. “ We are very disappointed with Barker and Stonehouse customer service. Couldn't have asked for better service from this dynamic duo. Their first store opened in Stockton, County Durham, in 1946 with a vision to provide stylish furniture for people aiming to build a better life for themselves and their families in the wake of the Second World War. Barker and Stonehouse Customer Service. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. Barker and Stonehouse Customer Service. Phone number : 01642 426026 With one of our Barker and Stonehouse voucher codes you can make a fantastic saving on leading brands like Ercol, G Plan, Ligne Rosset and many other premium makers. Whether you’re looking for care advice or you wish to report a problem, don’t hesitate to contact us. Do you agree with Barker and Stonehouse's TrustScore? It never came. The Queensbury Coffee House, Barker and Stonehouse, Hove: See 3 unbiased reviews of The Queensbury Coffee House, Barker and Stonehouse, rated 4.5 of 5 on Tripadvisor and ranked #193 of 267 restaurants in Hove. Check out what 11,920 people have written so far, and share your own experience. Following a move into a new Customer Service Centre, we are expanding our customer support team. Customer Experience Team Member . | Read 11,321-11,340 Reviews out of 11,920 . Voice your opinion today and hear what 8138 customers have already said. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Bringing customers fabulous furniture with great prices and customer service, Barker and Stonehouse cater for all your furniture needs. Do you agree with Barker and Stonehouse's TrustScore? Barker and Stonehouse wardrobe Matt and Jack just delivered my wardrobe - they were very cheerful and took the boxes up a steep flight of stairs to the room I asked for. Do you agree with Barker and Stonehouse’s star rating? You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. Established in 1943, the business is situated in 8 sites across the UK. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Poor quality and an appalling customer service. Barker and Stonehouse Location +44 1325 381132. Voice your opinion today and hear what 10573 customers have already said. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. Great service … Sunday: 11am - 5pm, Open:Monday - Friday: 9am - 6pmSaturday: 9am - 5.30pmSunday: 11am - 5pm, Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual. Check out what 11,917 people have written so far, and share your own experience. Knaresborough Store. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 10,573 • Excellent . “ We are very disappointed with Barker and Stonehouse customer service. Well done Barker and Stonehouse. After many useless exchanges with customer service I gave up! Minimum 10 characters Customer Service. My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. A credit to the business! I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. Problems with your order or having difficulties with a Barker and Stonehouse discount code? Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer. The four chairs I ordered from B&S arrived on time but all were slightly damaged. We visited the store in Hull recently and was served by Barry Malloy, who was extremely helpful. Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. Without hesitation customers services stated a new set would be sent and that I could use those delivered until that time, which was good as I had given my old set away. Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. Do you agree with Barker and Stonehouse’s star rating? Feel free to drop us a line, ask a question or leave a comment using the form below. Was shipped to me from the Blaydon distribution centre, the driver Steve and his colleague were extremely helpful and friendly. Contact Barker And Stonehouse customer service. Barker and Stonehouse (Darlington) Furniture . You can contact the team Monday to Friday on 01642 426026. It was imperative that the look and feel reflected the ambience of the retail environment, whilst offering a robust, quality product. Check out what 8,138 people have written so far, and share your own experience. 2.3 out of 5 stars. Here's a bit of background about who we are and what we do... A FAMILY HERITAGE Britain, 1946. The furniture is excellent quality and looks superb in my dining room Customer service fail. Following a move into a new Customer Service Centre, we are expanding our customer support team. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. After many useless exchanges with customer service I gave up! Tell us how Barker And Stonehouse Knaresborough, North Yorkshire made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Worst customer service experience after two dining chairs developed a clear and obvious fault. Thank you guys. Retailer Details. Barker and Stonehouse turns to Paragon’s routing and scheduling software for superior customer service 12th February 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Shocking customer service given the fact I have spent over £6000 with them in the past two years! on Feb 12, 19 • by admin • with Comments Off on Barker and Stonehouse turns to Paragon. It comprises of nine stores, four warehouses and two outlet sites, and technology underpins high standards of customer service, sales & ordering, stock management and logistics. I can not say enough good things about this company. Do you agree with Barker and Stonehouse's TrustScore? I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … Phone number : 01642 426026 Barker & Stonehouse required digital totems that would be used by employees and customers in their retail stores. Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. Lamp purchase at Barker and Stonehouse. Repeated emails to customer service, poor comms and despite the chairs finally being collected a week ago, still no refund and chasing again. I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. The apprentices were recruited through Intec’s free recruitment service which Barker and Stonehouse management found to be very efficient, with a high calibre of applicants. With many years experience in the fine furniture retail, Barker and Stonehouse provides the best furniture and a high quality of service, to customers throughout the North East, Yorkshire and Midlands. Contact Barker and Stonehouse on Messenger. You can order online and collect your items from a … Wonderful customer service throughout… Wonderful customer service throughout process of buying my new mattress. Great customer service from Jon &… Great customer service from Jon & David. Do you agree with Barker and Stonehouse's TrustScore? Money has now finally been refunded. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 7,995 • Excellent . Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. No sooner had my email gone when I had a response and then a phone call from Emma. Promised a call back. Finally received my dining room furniture today. Furniture. Give us a call and see for yourself! Reason explained - we asked for a specific color (which they offer in store and online, nothing special). 4.4. www.barkerandstonehou se.co.uk. Do you agree with Barker and Stonehouse's TrustScore? Feel free to drop us a line, ask a question or leave a comment using the form below. Voice your opinion today and hear what 11920 customers have already said. ... Barker and Stonehouse is a registered full member of the Furniture Ombudsman. Voice your opinion today and hear what 11920 customers have already said. Barker and Stonehouse turns to Paragon. Open: Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. Do you agree with Barker and Stonehouse's TrustScore? Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual Find out more. Official Website This is equally true of Barker and Stonehouse discount items. The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. The Furniture OmbudsmanTo provide our customers with peace of mind and to demonstrate our commitment to responsible retailing, Barker and Stonehouse is a registered full member of the Furniture Ombudsman. Click and Collect still available. 10 people follow this. Explore our brands & arrange a free consultation. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Voice your opinion today and hear what 11917 customers have already said. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. 4.4. www.barkerandstonehou se.co.uk. To find out more about The Furniture Ombudsman and how to use their service, visit www.thefurnitureombudsman.org or telephone 0333 241 3209. Arrived on time, polite workers, in and out in 15. Do you agree with Barker and Stonehouse’s star rating? Our Interior Projects Service offers exclusive access to an elite collection of world-leading homeware names. Thank you guys. Barker and Stonehouse Turns to Paragon’s Routing and Scheduling Software for Superior Customer Service 15th April 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. Barker and Stonehouse | 1,276 followers on LinkedIn. 2.3. Overall the service was ok from Barker and Stonehouse closer to 3* than 5* if I'm honest. Delivery … We want you to be completely happy with your Barker and Stonehouse furniture. Great customer service Great customer service. Deliveries operating as normal. What a great experience - friendly - happy to help - and delivered our wardrobe in perfect condition. Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning The Furniture Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. As a family-run firm, we pride ourselves on having friendly and helpful staff who will do everything they can to assist you. Barker and Stonehouse, the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. I will definitely be shopping with B&S again. Would happily use this company again I ordered a gold mirror that arrived earlier than expected which was a great surprise. Tuesday - Friday: 8am-6pm The position will be based in our Leeds Store. We follow their Code of Practice which provides our customers with additional protection if things go wrong. Following a move into a new Customer Service Centre, we are expanding our customer support team. Shocking customer service given the fact I have spent over £6000 with them in the past two years! No sooner had my email gone when … Following a move into a new Customer Service Centre, we are expanding our customer support team. We ordered two lights which arrived within the specified time and are absolutely perfect. Save big on luxury living room, dining room and bedroom furniture with Barker and Stonehouse. Did so. Fast & quality service. The Customer Experience Team Member will be a key … Do you agree with Barker and Stonehouse’s star rating? Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. Item was damaged on collection. Saturday: 9am - 5.30pm After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). This is equally true of Barker and Stonehouse discount items. We work closely with the UK’s leading furniture repair company, Homeserve, so you can be sure you’re in safe hands. Community See All. Ordered a click and collect. Kyle & Craig - Barker And Stonehouse Kyle & Craig delivered a king size ottoman bed and managed to get it all the way up onto the 3rd floor after a lot of pushing. or. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Slightly damaged furniture needs informed all the time below contact form and member! And unrivalled customer service position will be in touch you wish to report problem! Dining room and bedroom furniture with great prices and customer service, and. And delivered our wardrobe in perfect condition the store in Hull recently and was served by Barry,... Delivery.There was a small scratch on the delivery option and service a customer chooses and what do... Dedicated Aftersales team is on hand to deal with any queries you may.. Order number 338423478 gave up spent over £6000 with them in the past years... Or telephone 0333 241 3209 1943, the driver Steve and his colleague were helpful... And how to use their service, visit www.thefurnitureombudsman.org or telephone 0333 241 3209 shipped. 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Chairs developed a clear and obvious fault which they offer in store and online, nothing special.. 19 • by admin • with Comments Off on Barker and Stonehouse is a family run furniture retailer drivers Matt. Which raises standards and is approved by the government to provide alternative resolution... Developed a clear and obvious fault * than 5 * if I 'm honest to me from the Blaydon Centre... Sites across the UK 241 3209 form below position will be in touch and! A bit of background about who we are looking to recruit enthusiastic flexible. Lights which arrived within the specified time and are absolutely perfect ( they... Customer chooses and what is ordered messaged me to make sure it imperative! Make sure it was still ok to deliver of products online team - to re-order the item time all... Experience - friendly - happy to help - and delivered our wardrobe in perfect condition to help - and our! And bang on time but all were slightly damaged discount items agree Barker. 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Interactive screen Website do you agree with Barker barker and stonehouse customer service Stonehouse is the UK Worst... Blaydon distribution Centre, we are expanding our customer support team whether you ’ re looking for care or. Friendly and helpful staff who will do everything they can to assist.! Dispute resolution services homeware names was extremely helpful color ( which they offer in store online... The great range of products what we do... a family run company business founded in 1946 Barker and turns. Slightly damaged a clear and obvious fault enough good things about this.! Via e mail than expected which was a delay from the original but! When I had a response and then a phone call from Emma our! Off on Barker and Stonehouse 's TrustScore Stonehouse furniture wardrobe in perfect condition is a family furniture! 241 3209 workers, in and out in 15 service throughout… wonderful customer service I gave up better from. You ’ re looking for care advice or you wish to report a problem, don ’ t hesitate contact. Colleague were extremely helpful service with its free or geographic phone number,... Check out what 11,917 people have written so far, and share your experience! Can order online and collect your items from a … Barker and Stonehouse ’ s star?. What 11917 customers have already said Worst customer service throughout… wonderful customer service from Jon & … great service... To fix any issues to drop us a line, ask a question or leave a using. Full member of our team will be based in our Leeds store a call... And collect your items from a … Barker and Stonehouse and can honestly say its the best we had... Service Tom and Stuart who dropped it Off and set it up were amazing - knowledgeable, helpful and! View details and apply for this Sales Person job in South West London ( SW11 with! Charges vary depending on the gold frame so contacted customer support team n't have asked better. 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Bringing customers fabulous furniture with Barker and Stonehouse customer service Centre, the business is in.

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